SHIPPING INFORMATION
A MESSAGE TO YOU
We know you are excited to get your product; we are too! That is why we do our best to ensure the delivery is done as fast as possible to ensure you get your items fast.
Due to COVID-19, we are experiencing slightly longer delivery times. We are working hard with the people in our warehouses to get each order out as quick as possible. For any inconvenience caused, we apologize. This is something that will change in the near future.
WHERE ARE YOUR HQ AND WAREHOUSE BASED?
Our warehouses are located across Australia, and our office is located in Sydney, NSW. If you purchase multiple items, you may receive your products in separate packages and not necessarily on the same day because they may be shipped from different warehouses in different cities.
IS DELIVERY FREE?
Yes, for a short time, we are providing fast and free shipping Australia-wide.
HOW LONG TILL I GET MY PRODUCT?
We process all orders within 48 hours of purchase, ensuring you get your product as soon as possible. You will receive your product usually within 8-12 business days of placing your order, but usually arrives earlier. It is largely dependent on how fast Post services are since their enterprise is experiencing large volumes of package delivery.